Preferences Only necessary Accept all
Required fields are marked with an asterisk*
{"xsrfToken":"37da9034e432371571fc66004bebe04372d1a566_lout","branding":{"id":"15","key":"ssd","name":"SSP Help Desk","portalBaseUrl":"/servicedesk/customer/portal/15","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/15/15","theme":{"headerBGColor":"#000000","headerLinkColor":"#ffffff","headerLinkHoverColor":"#00de01","headerLinkHoverBGColor":"#00de01","headerBadgeColor":"#00de01"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/40d1c7eb-66d2-4dde-950b-39387fe9c257/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMzBmNjlhNy01ZDMxLTRiOTgtODAyOS0wOGQwZmRmODI4YzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQwZDFjN2ViLTY2ZDItNGRkZS05NTBiLTM5Mzg3ZmU5YzI1NyI6WyJyZWFkIl19LCJleHAiOjE3Nzg1NTg1NjUsIm5iZiI6MTc3ODU1Nzk2NX0.362LmMLWpfNPCFK82CU5gHCpq26IKWQlg8d2xIypOPc&client=030f69a7-5d31-4b98-8029-08d0fdf828c4&mode=fit","logoId":"40d1c7eb-66d2-4dde-950b-39387fe9c257","isLogoAvailable":true,"helpCenterTitle":"Support Center","sharedPortalName":"Support center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Supportcenter","sharedPortalName":"Supportcenter","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Support Center","sharedPortalName":"Support center","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5d1a8192-e068-4bec-bc2e-68a030c3df96/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMzBmNjlhNy01ZDMxLTRiOTgtODAyOS0wOGQwZmRmODI4YzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVkMWE4MTkyLWUwNjgtNGJlYy1iYzJlLTY4YTAzMGMzZGY5NiI6WyJyZWFkIl19LCJleHAiOjE3Nzg1NTg1NjUsIm5iZiI6MTc3ODU1Nzk2NX0.1W8Hd-mIHe9xgDzqXtbszRxn7465fQb6nyzAFsh3Ch4&client=030f69a7-5d31-4b98-8029-08d0fdf828c4&height=300&mode=fit","bannerMediaApiFileId":"5d1a8192-e068-4bec-bc2e-68a030c3df96","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#000000","topBarTextColor":"#000000","hasTopBarBeenSplit":true},"portal":{"id":"15","key":"ssd","projectId":11246,"serviceDeskId":15,"name":"SSP Help Desk","description":"<p>SSP-Partner - raise your request here!</p>","portalBaseUrl":"/servicedesk/customer/portal/15","reqTypes":[{"id":"206","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"","icon":11510,"iconUrl":"https://traffective.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11510","groups":[42],"key":""},{"id":"208","name":"Change","descriptionHtml":"","callToAction":"Change","introHtml":"","icon":11533,"iconUrl":"https://traffective.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11533","groups":[42],"key":""},{"id":"205","name":"Improvement","descriptionHtml":"","callToAction":"Improvement","introHtml":"","icon":11535,"iconUrl":"https://traffective.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11535","groups":[42],"key":""},{"id":"209","name":"Kampagnen Report","descriptionHtml":"","callToAction":"Kampagnen Report","introHtml":"","icon":11516,"iconUrl":"https://traffective.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11516","groups":[42],"key":""},{"id":"207","name":"New Feature","descriptionHtml":"","callToAction":"New Feature","introHtml":"","icon":11529,"iconUrl":"https://traffective.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11529","groups":[42],"key":""},{"id":"196","name":"SSP Request","descriptionHtml":"","callToAction":"SSP Request","introHtml":"","icon":11519,"iconUrl":"https://traffective.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11519","groups":[42],"key":""},{"id":"181","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11588,"iconUrl":"https://traffective.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11588","groups":[],"key":""}],"reqGroups":[{"id":42,"name":"Common Requests"}],"orderMapping":{"42":[209,208,207,206,205,196]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":15,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMzBmNjlhNy01ZDMxLTRiOTgtODAyOS0wOGQwZmRmODI4YzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTQ1MzA0MjY5OCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc4NTU5MTY1LCJuYmYiOjE3Nzg1NTc5NjUsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.tbg6lItDIhWCBTgXc7ElrJZSd0uWOddj8FAjfKTITbo","targetCollection":"upload-user-collection-1453042698","endpointUrl":"https://api.media.atlassian.com","clientId":"030f69a7-5d31-4b98-8029-08d0fdf828c4","tokenDurationInMins":20}},"reqCreate":{"id":196,"projectId":11246,"issueType":{"id":"10002","name":"Task"},"form":{"name":"SSP Request","descriptionHtml":"","callToAction":"SSP Request","intro":"","instructions":"","icon":11519,"iconUrl":"https://traffective.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11519","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/15/create/196","requestValidateBaseUrl":"/servicedesk/customer/portal/15/validate/196","calendarParams":{"firstDay":0,"date":"2026-05-12T05:52:45+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMzBmNjlhNy01ZDMxLTRiOTgtODAyOS0wOGQwZmRmODI4YzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTQ1MzA0MjY5OCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc4NTU5MTY1LCJuYmYiOjE3Nzg1NTc5NjUsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.tbg6lItDIhWCBTgXc7ElrJZSd0uWOddj8FAjfKTITbo","targetCollection":"upload-user-collection-1453042698","endpointUrl":"https://api.media.atlassian.com","clientId":"030f69a7-5d31-4b98-8029-08d0fdf828c4","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=traffective","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"37da9034e432371571fc66004bebe04372d1a566_lout","baseUrl":"https://traffective.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://traffective.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"030f69a7-5d31-4b98-8029-08d0fdf828c4","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"10efc99d1ac344a0bf797ab2313bea00","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://traffective.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}